Traveas

Traveas - The Blog

This is a blog about entrepreneurship, delayed flights, the Internet, mobile services, business enterprising and why the power of traveller behaviour will change the whole travel industry.
Jack Melcher-Claësson Jack Melcher-Claësson is an Internet loving entrepreneur, a proud family father, a football freak (soccer that is) and the co-founder of Traveas. Traveas mission is to simplify every journey for travellers around the world.

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2008-11-26

  Talk to your clients!

We at Traveas now have deep dialogs with a majority of the leading business travel agencies in Sweden and the Nordics, as well as the leading leisure and online agencies. We are in test phase with many of them and we are in contract stage with a couple of them. We have also started up dialogs with players outside the Nordics, and even outside of Europe, and we are of course very excited about this fact :-)

The road to get where we are have been a damn fast one I agree, at least when you look at it calendar time wise. Key for us have been to package our services in a very easy way, combined with an transparent and transaction based business model. Fair enough.

However, the main reason for us to become such fast runners have definitely been the dialog with our clients, the agencies. You see, the essence of our first offer was indeed interesting (our business idea is still the same), but the business model and the go to market approach apparently had some major improvement areas :-) In fact, they have changed a couple of times during this period, based upon experiences from our client dialogs. Believe me when I say that we wouldn’t even have come 10% of where we are right now if we had stuck with that first offering.


Photo credit to http://www.flickr.com/photos/briansolis/

Our clients (as well as potential ones) have given us so much important feedback of what´s key for them for a service like ours within their own portfolio. Without their valuable thoughts, smart approaches and different angles, and of course our own capacity to absorb their input, we would still be struggling with our first offer.

So I would like to give a big thank you to all you people with open minds and creative brains at the different travel agencies we have talked to the past 8-10 months. We would be nowhere today without you.

At the same time I want to give some healthy tips to other entrepreneurs out there before you spend to much time in the office. Don´t try to do it all by yourself. Don´t wait before you start making sales calls to your potential market. The perfect product doesn’t exist. But what I do know is that great businesses exists, and it comes from hard work of course but mainly it comes from talking to your clients and give them what they really want, not to force something on them that you wish they want.

So, hands on to you guys still struggling to make your power point slides perfect:

  • Start making those sales calls!
  • Start asking questions to your potential clients!
  • Don´t forget to listen to the answers!
  • Be agile!
  • Don´t be afraid to change your business model!
  • Again and again if necessary!

Good luck :-)
Posted by Jack Melcher-Claësson 16:10 | 1 Comments Pusha  

2008-09-29

  Traveas goes international

Dear Traveas friend,

At a very early stage we knew that the services within the Traveas portfolio will be global from day one. Even so, it´s hard to conquer the world in just a day or two and we had to start somewhere. So, we launched a first public version of TravelTracker in Swedish this summer, and just a couple of weeks later we conceptualized and packaged our next service TravelPlanner for Travel Agencies (I will tell you more about TravelPlanner in another blog post within shortly).

Having done so, we have noticed an increasing interest from users in other countries such as the Nordics, the rest of Europe, the US and even Asian countries. They visit our site and blog and even with lack of Swedish language knowledge they seem to be very curious about our service. Many of them have contacted us to see how they can start using TravelTracker and how to order it. This is of course extremely fun for us working with Traveas.

In the same time, our quite aggressive approach towards major players in the Swedish travel agency market has led to international vibes. Both agency networks (originated from the Swedish branch) as well as other international players have shown interest of letting us provide their clients with our services. So last week the Traveas team went for our first European tour, visiting both Paris and the Business Travel Show in Düsseldorf. This is of course great fun, but primarily it is a very important confirmation that our way of thinking when it comes to distributing our services is the right one. We have created something that agencies in many ways can benefit from.

So, with all these exciting international opportunities the time has now come for Traveas to open up our for the rest of the world. We do so by launching an English version of Traveas.com where now anyone, anywhere in the world, no matter of which phone operator you use, can search for a flight and order a tracking service.

This also means that Traveas – The blog from now on will be written in English.

So, welcome all international users and readers, wherever you come from! Please do not hesitate to contact us with any thought about our services, good or bad doesn´t matter, we would like to know what you think.

Cheers!

Posted by Jack Melcher-Claësson 15:27 | 1 Comments Pusha  

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